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Fixing Firmware File Could Not Be Found Error In iTunes

Submitted by Deepesh Agarwal on Tue, 05/26/2009 - 04:36
iPod Restore Error
iPod Firmware Error
iPod Firmware Corrupt
Update Firmware
iPod Firmware
Format Firmware
Resetting Firmware
Apple
Apple iPod
iPod
iPod Error
Fix iPod Error

iTunes can sometimes get on your nerves displaying confusing error messages without providing proper explanation even when help button is clicked, something similar occurred when my iPod firmware got corrupted and I used the Restore function in iTunes but to my surprise iTunes displayed error - "The iPod BNB could not be restored because the firmware file could not be found." , I allowed iTunes to check internet for firmware download but the error persisted.

iTunes Displaying iPod Firmware Error

This issue is caused when you have firmware files already downloaded in iTunes cache location but it gets corrupted, instead of allowing you to download a fresh copy of the firmware our not so smart iTunes keeps showing this error, to fix the error simply follow the solution next.


Fix for "firmware file could not be found" error in iTunes :

  1. Open Windows Explorer and type %APPDATA% and press enter in address-bar, this should open current users Application Data folder.
  2. Now navigate to Apple Computer -> iTunes folder.
  3. This folder should contain a folder named - iPod Software Updates simply delete it or rename it.
  4. Launch iTunes and click restore button, it will now ask you to download the firmware file and everything should work fine now.

Comments

Submitted by Anonymous (not verified) on Sun, 09/20/2009 - 17:58

I love you.

Submitted by Anonymous (not verified) on Thu, 10/08/2009 - 23:49

how do i fix this for mac

Submitted by Alrahoomi (not verified) on Fri, 02/05/2010 - 12:35

the Msg i recevied is "the firmware file is not compatible"

plz can you sovle it

Thanxxxx

Submitted by BrAnDoNNN (not verified) on Wed, 02/10/2010 - 04:05

Still not working, Ipod Firmware file could not be restored because the firmware file is not compatible.........................

Submitted by Wezzy Wes (not verified) on Sun, 02/14/2010 - 17:46

It still tells me the same message

Submitted by JojjeXX (not verified) on Tue, 02/23/2010 - 21:14

Same here its says "The ipod could not be restored becuse the firmware is not compatible" PLEASE HELP!!

Submitted by timothe53 (not verified) on Fri, 03/05/2010 - 05:04

ME there is no ipod software update there is only a apple software update... Help

Submitted by Paul Vo (not verified) on Sun, 03/14/2010 - 20:21

Same here it's says "The iphone could not be restored because the firmware is not compatible"
Thank you

Submitted by Jeffeh (not verified) on Mon, 03/29/2010 - 22:25

"IPod Software" wasn't in the folder

Submitted by Tombath10 (not verified) on Sun, 04/04/2010 - 07:34

Still says that message trying to jailbreak it

(Ipod touch 3rd generation 3.1.3)

Submitted by supun54547 (not verified) on Sun, 07/11/2010 - 23:20

The message still comes up

PLease Help

Submitted by DwaeJiTokki (not verified) on Sun, 08/01/2010 - 05:32

Omg I love you Thank you<3333 Thank you Thank You Thank you!!!

Submitted by jdmanz (not verified) on Fri, 12/03/2010 - 02:14

OMG yes it work
i love you !!!!!

Submitted by Jonno (not verified) on Thu, 12/09/2010 - 08:02

Hi.
I´m trying to run a software to jailbrak my IPod Touch 4.2.1 but I get the same comment
as others. I have tried to change the name of the folder but it does not work. Can you help????

Submitted by jdude3224 (not verified) on Thu, 12/16/2010 - 03:32

its still says not compatible

Submitted by Not compatible (not verified) on Fri, 02/11/2011 - 23:03

PLSSSSSSSSSSSSSSSSSSSSSSS HELP IT SAYS file not compatible

Submitted by nepathya (not verified) on Thu, 05/12/2011 - 08:42

it says file is not compatible...

Submitted by waheed2smiling (not verified) on Tue, 06/28/2011 - 18:04

I´m trying to run a software to jailbrak my IPod Touch 4.2.1 but I get the same comment
as others.
Same here it's says "The iphone could not be restored because the firmware is not compatible"
Please Help

Submitted by NoobXPcc (not verified) on Fri, 12/16/2011 - 07:55

Helped my iPod touch 2g downgrade to 4.2.1, ready to jailbreak now.
i put the apple restore file in the iPod Software Updates folder though for it to work, weird.

Submitted by Facebook Applic... (not verified) on Wed, 04/03/2013 - 08:32

Thanks for writing this useful tutorial :)

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